UniSource移动应用程序

UES移动应用和用户界面.com both provide flexible, 24/7 access to the self-service features you use most. While the mobile app is specifically designed for ease of use on mobile devices, 我的账户 functions and security are essentially the same on the app and on the website.

是的. 所有敏感信息都是加密的, and the app does not store personal information on your mobile device. But some mobile devices can store or "remember" your login credentials, which could allow someone using your device to access your UniSource account through the app.

您可以查看账单和最近的付款, 支付, 回顾您的使用模式和历史记录, 查看和报告停电情况, 查看节能小贴士, 查看当前天气状况, 更改通信设置, 并连接到UES的社交媒体网站.

是的，最多可以有五个账户.

在设置, you can choose to receive notifications about new bills and power outages affecting your property.

The app is designed to keep your account information secure and will log you out after 15 minutes of inactivity. While you will need to log in again to access your account, all other features are functional without logging in.

The app's full functionality is designed for the latest iOS and Android operating systems. While the app may have partial functionality on older operating systems, certain features will not be available due to security concerns. For this reason, users sometimes may be required to update the app to continue using it.

Your balance will be updated only when your payment has been received and fully processed. Payments made as transfers from a bank account can show as pending for up to 48 hours.

While your location may be experiencing an outage, there are a variety of reasons it may not be shown on the map. UES updates the outage map when a certain number of customers are affected for a certain amount of time. Power to your location will be restored as quickly as possible regardless of whether it is part of a mapped outage.

预计恢复时间, 或ETR, is our best estimate of when we will have power restored at your location. The ETR messaging on the mobile app will keep you updated as to our progress. Your preference f或ETR and other messages may be customized on the Preference page of the app.

No. Only locations linked to the mobile app account can be reported at this time. To report an outage at another location, please call our 24-hour Power Outage Hotline at 1-877-837-4968 one eight seven seven eight three seven four nine six eight

应付金额包括所有逾期金额. The due date is the due date of the most current bill.

现在不行，但你可以 用信用卡付款 在这里或通过客户服务部的电话 1-877-837-4968one eight seven seven eight three seven four nine six eight.

是的. All customers with a checking or savings account can sign up for 自动支付 in the app. Afterward, you can edit your bank account information or cancel your enrollment. You also can sign up for other easy and free payment options such as 预算帐单 or e-bill.